Who We Are

Brolink was established in 1994 with one goal: to help short-term insurance brokers service their policyholders while growing their businesses. This would be achieved by taking care of the administration of their books of business, allowing the broker to do what they do best – writing new business and servicing the needs of their policyholders.

Times have certainly changed since our company was founded, but our steadfast determination to service our brokers remains core to our identity. Over the years we have built trusted partnerships with a number of individual and institutional brokers, as well as the largest insurers in South Africa. These relationships were built by our people – our greatest assets.

Our teams have deep experience in a number of disciplines, including:

  • Insurance systems development and maintenance
  • Full-scope binder services
  • Broker support and enablement
  • Efficient project management
  • AGILE methods of work

What’s great about our people – among other things – is that they’re cross-skilled and have many years of experience.

Our team has a deep-seated understanding of the short-term insurance space, from the largest insurers with their unique processes to the smallest brokerages with one or two team members.

This allows us to integrate easily into any new partnerships and seamlessly deliver industry-leading service to our brokers, insurers and ultimately policyholders.

Our Vision

To be the leading administrator and digital technology and integration platform provider for short-term insurance.

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Our Mission

To connect brokers, insurers, policyholders and partners through our dynamic and innovative IT and expert people driven solutions

We plan on achieving this by looking at our offering holistically, focusing on the following key objectives:

  • Build an industry-leading, innovative platform that supports the insurance industry of the future.
  • Partner with insurers and brokers to deliver the best insurance experience to policyholders
  • Develop our people to support the changing needs of our policyholders

Our Values

To be the leading digital technology and integration platform provider for short-term insurance.

Excellence

We aim to provide best-in-class products and service to all our stakeholders, all the time.

Integrity

Whatever we do, we do honestly and ethically.

Fairness

We will always treat our stakeholders without favouritism or discrimination.